:-? LK 204-25-pc Problem :-?

LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT Series

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Gizmo-Jr
LCD?
Posts: 2
Joined: Mon May 26, 2003 2:27 am
Location: Belgium
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:-? LK 204-25-pc Problem :-?

Post by Gizmo-Jr »

Hello,
i orderded a Lk 204 25 Pc (digital bay bus) via Antratek (who's delivering to Belgium)

i opend my package and i saw my pc bay insertion +my lcd

i connected the lcd with the cables (those where delivered)

i turned on my pc and i smelled something ,

i turned directly my pc off and disconnect my lcd

then i saw the biggest chip on the back of the plate was exploded

for so far i know i didnt do anything wrong and now my lcd is burned up

i contacted Antratek but they didnt send a mail back (yet :-? )

is there anything that i can do ?

tnx in advance
Greetz Gizmo
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

Hello...

The power cable you received...can you describe the color orientation...?
ex. black/red?
black/yellow?
red/black/black/yellow?
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
Gizmo-Jr
LCD?
Posts: 2
Joined: Mon May 26, 2003 2:27 am
Location: Belgium
Contact:

Post by Gizmo-Jr »

Miles wrote:Hello...

The power cable you received...can you describe the color orientation...?
ex. black/red?
black/yellow?
red/black/black/yellow?
yes i can

its a standard molex cable (like for a cd-rom)then that goes to a 4 pin holder(such as for a disc drive ) with 2 wires Yellow and Black on the outside of the 4 pin it was delivered same with my lcd
Greetz Gizmo
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

Please contact me at: myero@matrixorbital.com and we can discuss RMA options.
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
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