Meh, just what I need.

Vyrotek · Post by **Vyrotek** » Tue Dec 31, 2002 2:15 am

Well, the lower led on my LK204-25PC has gone dim. Its nearly half the brightness it was originally. I put it away for a while in the box and I take it out and this is how it thanks me. I considered checking if the warranty would cover it, but the cost to ship it to you is crazy. So hmm... what size LEDs are they? Volts?

Post by **Henry** » Fri Jan 03, 2003 2:11 am

How old is the LCD? and how are you at soldering?

Vyrotek · Post by **Vyrotek** » Fri Jan 10, 2003 12:35 am

Soldering is not a problem, Im no pro.. but ive done my share of stuff here and there. I bought it about a year ago.

Vyrotek · Post by **Vyrotek** » Fri Jan 17, 2003 10:54 pm

so now what?

Post by **Henry** » Fri Jan 17, 2003 11:01 pm

doh, sorry, missed this... e-mail support@matrixorbital.com and I'll get you a new backlight shipped to you if you want to try and replace it. Or you can ask for a RMA and we will replace it for you...

Vyrotek · Post by **Vyrotek** » Fri Jan 17, 2003 11:27 pm

alright thanks... just to double check, what would it cost to ship the LCD unit from the US to you guys?

Post by **Henry** » Fri Jan 17, 2003 11:49 pm

err.. <shrug>... it has to be by air, that's the only rule...