VFD very low bright

[tawyxxz]

Hi,

VFD Display was working just fine, now has very low bright, almost visible at no light condition, y make the manual override but it was the same.

The comunication its working, i send command for set vfd brightness and it works, but the maximun brightness (0) its to low.

VK204-25 ver3.0
Thanks.

[Clark]

Hello Tawyxxz,

The manual override procedure will force the brightness setting of your VK204-25 back to the default value. I see you have also confirmed the unit responds to manual brightness commands.

Unfortunately, this unit may be suffering from a hardware fault. If you could please provide the serial number of the unit to me at tclark@matrixorbital.ca we can explore options for an RMA.

The serial number will be in black ink on the back of the unit in the form ##M##-####.

Thank you,
Troy