Keypad broken?

LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT Series

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lapoune
LCD?
Posts: 5
Joined: Sun Jan 08, 2006 7:36 pm

Keypad broken?

Post by lapoune »

The enter key on my keypad can't be pressed anymore. It feels like it is stuck down. What can I do to repair it, and if it can't be repaired, can I get a replacement?

Thank you

Raquel
Matrix Orbital
Matrix Orbital
Posts: 735
Joined: Thu Aug 19, 2004 3:37 pm
Location: MO Office

Post by Raquel »

Hello lapoune,

Thanks for your post.

I sent you a PM, asking about the keypad, if it was a part of a display that you bought, I wonder if you got it.

Thanks,
Raquel Malinis
Design and Development
Matrix Orbital

albertov
LCD?
Posts: 1
Joined: Wed Sep 11, 2019 7:51 am

Re: Keypad broken?

Post by albertov »

We have the same problem on 7 keys silicone keypad of our ELK204-7T-GW-MT displays caused by heavy use.
What is the replacement code the we must order on your distributor ?

Thank you

Raquel
Matrix Orbital
Matrix Orbital
Posts: 735
Joined: Thu Aug 19, 2004 3:37 pm
Location: MO Office

Re: Keypad broken?

Post by Raquel »

Hello Albertov,

Thank you for contacting Matrix Orbital technical support.
If you kindly please email us at support@matrixorbital.ca with the details of the problem, including serial number of the display module please.

Thank you,
Raquel
Raquel Malinis
Design and Development
Matrix Orbital

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