XP now refuses to shutdown

LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT Series

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merc208
LCD?
Posts: 5
Joined: Mon Mar 22, 2004 4:36 am

XP now refuses to shutdown

Post by merc208 »

Hi guys,

I recently fitted my lovely brand new MX202 only to find that now my machine will not shutdown. When I choose Shutdown or Restart it gets to the screen saying "Windows is saving your settings....." and thats it! I have to power it down my holding the power button for 5 seconds.

I am running the latest USB drivers. Any ideas PLEASE?! And before you ask, everything runns fine and I have no conflicts in Device Manager.

Many Thanks

Merc :D
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

Hello...

What other USB devices do you have connected to your PC?
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
merc208
LCD?
Posts: 5
Joined: Mon Mar 22, 2004 4:36 am

Other devices

Post by merc208 »

A MS USB wheel mouse & Trust Webcam. Thats all....

Thankx

Merc :D
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

Can you try disconnecting the webcam and let me know how you make out... :)
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
merc208
LCD?
Posts: 5
Joined: Mon Mar 22, 2004 4:36 am

Sorted?!

Post by merc208 »

I think I've just sussed the problem. I recently replaced the bios battery and just assumed my bios was intelligent enough to reconfigure itself to optimal settings (how wrong was I?). Basically when I enabled the HDD S.M.A.R.T settings it's now working fine.... just coincidence it started after fitting the MO unit.

Thanks anyway

Merc :D
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

Glad to hear that you got everything resolved!! :D
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
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