lcd display problem

[Mann]

Need help.I've just install the MX232 to my system.Connect to usb port and hardware detected and install the required drivers.However the display remain lighted without any text.Install lcdc software and try to auto detect the screen on com port but no screen is detected by lcdc.Is this item defective or did i do anything wrong here.

system:Asus P4C800 E Deluxe 2.4@3.0 Audigy 2 zs

[Miles]

In your device manager, what is the display listed as??

[Mann]

In your device manager, what is the display listed as??

At Ports (COM & LPT) it's listed as Matrix Orbital MX2xx USB Driver (COM3)
At Universal Serial Bus controllers it's listed as Matrix Orbital MX2xx USB Driver

[Miles]

It sounds like the MX2 is properly detected. In the control panel can you change the com port to 5 for example...? and try LCDC again, make sure you have the newest version of LCDC! What OS are you running?

[Mann]

system is runnig on WinXP SP1a.Did try to use other com port but results remain the same.my understanding is that on first use of the MX2 a text greeting of Matrix Orbital should be display on the first line of the lcd screen followed by the model number on the second line however none is display except white boxes wth no text.i'm using the latest LCDC.need help desperately

[Mann]

guess what. i did try again to change the com port and suddenly out of the blues the MX2 is alive.Matrix Orbital and model type is written on the display. .thank you very much Miles for your help.now it's time play with my new toy. cos i know support is around should anything goes wrong(knock on wood).thank you again for your great support.

[Miles]

Good to hear!! Enjoy! If you have any further questions or concerns, feel free to post!