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Meh, just what I need.

Posted: Tue Dec 31, 2002 2:15 am
by Vyrotek
Well, the lower led on my LK204-25PC has gone dim. Its nearly half the brightness it was originally. I put it away for a while in the box and I take it out and this is how it thanks me. I considered checking if the warranty would cover it, but the cost to ship it to you is crazy. So hmm... what size LEDs are they? Volts?

Posted: Fri Jan 03, 2003 2:11 am
by Henry
How old is the LCD? and how are you at soldering?

Posted: Fri Jan 10, 2003 12:35 am
by Vyrotek
Soldering is not a problem, Im no pro.. but ive done my share of stuff here and there. I bought it about a year ago.

Posted: Fri Jan 17, 2003 10:54 pm
by Vyrotek
:( so now what?

Posted: Fri Jan 17, 2003 11:01 pm
by Henry
doh, sorry, missed this... e-mail support@matrixorbital.com and I'll get you a new backlight shipped to you if you want to try and replace it. Or you can ask for a RMA and we will replace it for you...

Posted: Fri Jan 17, 2003 11:27 pm
by Vyrotek
alright thanks... just to double check, what would it cost to ship the LCD unit from the US to you guys?

Posted: Fri Jan 17, 2003 11:49 pm
by Henry
err.. <shrug>... it has to be by air, that's the only rule...