Matrix Orbital Corp

Posted: **Wed May 01, 2002 4:54 am**

I have rejected a display which was shipped to me from yourselves. The consignment number is 12S2E4X66613708215. The reason I have rejected this is because I have been asked to pay

Posted: **Wed May 01, 2002 5:32 am**

Ok update, had a huge barny at UPS, and they've dropped the

Posted: **Wed May 01, 2002 6:28 am**

Don't worry... I live in Canada and order from the US once. It was an aluminium case for my m505. I also ended paying twice that case because of shipping fees, charges and extras.

But there is simply no way MO would know how it costs to ship to every country. For packages at these prices they have to make business with good shippers so you will be sure you'll have your package shortly. Unfortunately, this comes at a price.

Anyway, now I stay far from UPS and Fedex.

Posted: **Wed May 01, 2002 6:35 am**

Your real problem is with UPS and not MO. Others have read the messages and used the other carrier when available due to lower rates.

In case you forgot to read the rules:

"No posting Matrix Orbital order or returns queries

The forums are not to be used for the posting of existing order or returns (RMA) queries. These can often involve delicate issues such as failed credit card authorization and are best dealt with privately. Please contact the appropriate party:

Shipping: Yuko, yuko@matrixorbital.com
Sales: Adam, alintott@matrixorbital.com
Tech Support: Henry, henryj@matrixorbital.com

No exemption of the rules for Matrix Orbital customers

These rules are in place to ensure the Matrix Orbital forums continue to be a friendly place where members can learn and share information on a variety of computing and non-computing topics. You do not have to be an Matrix Orbital customer to be a member, but if you are there is no exemption to any of the rules because of that fact.

No slandering of Matrix Orbital

If you feel the service has not been up to your standards, please contact some one at the company directly and tell us of your problems and issues. This way we can improve our customer service and resolve any issues there maybe. Any out right slandering or bad mouthing Matrix Orbital is grounds for banning and deletion of the posts.
"

_________________
--------------- 
WhyPush 
WhyPush.com

[ This Message was edited by: WhyPush on 2002-05-01 06:37 ]

Posted: **Wed May 01, 2002 7:51 am**

On 2002-05-01 06:35, WhyPush wrote:
Your real problem is with UPS and not MO. Others have read the messages and used the other carrier when available due to lower rates.

In case you forgot to read the rules:

"No posting Matrix Orbital order or returns queries

The forums are not to be used for the posting of existing order or returns (RMA) queries. These can often involve delicate issues such as failed credit card authorization and are best dealt with privately. Please contact the appropriate party:

Shipping: Yuko, yuko@matrixorbital.com
Sales: Adam, alintott@matrixorbital.com
Tech Support: Henry, henryj@matrixorbital.com

No exemption of the rules for Matrix Orbital customers

These rules are in place to ensure the Matrix Orbital forums continue to be a friendly place where members can learn and share information on a variety of computing and non-computing topics. You do not have to be an Matrix Orbital customer to be a member, but if you are there is no exemption to any of the rules because of that fact.

No slandering of Matrix Orbital

If you feel the service has not been up to your standards, please contact some one at the company directly and tell us of your problems and issues. This way we can improve our customer service and resolve any issues there maybe. Any out right slandering or bad mouthing Matrix Orbital is grounds for banning and deletion of the posts.
"

_________________
--------------- 
WhyPush 
WhyPush.com

[ This Message was edited by: WhyPush on 2002-05-01 06:37 ]

First off read my message b4 you start flaming me with crap. I appolagised for the message stating that I couldnt get the comments bit to work.

Secondly, I shouldnt have to troll through messages, UPS told me that MO should have informed me of the

Posted: **Wed May 01, 2002 9:53 am**

Hello To All

I am truly sorry about the brokerage fee that is imposed on our European customers. The

Posted: **Wed May 01, 2002 11:26 am**

Thanks for that response Adam. I know it's not your fault about the brokerage charges, just another way for our Government to get more cash out of us, and I certainly wouldnt want you to break the law by mis-labelling goods. It would be great if you could add a comment to the shipping section when you buy goods just to point out that you will get this charge using UPS, not sure about the other shipping companies.

I'd just like to appolagise for breaking the forum rules on posting this kind of message on the boards, it wasnt my intention to do so.

Thanks

Posted: **Tue Jul 02, 2002 11:03 am**

I live in Denmark (Also a part of Europe, if you were wondering :-)
I just received my display today - No extra fees whatsoever!

Posted: **Tue Jul 02, 2002 1:32 pm**

Det er godt at h

Posted: **Wed Jul 03, 2002 4:42 am**

Jep :-) Jeg har ogs

Posted: **Thu Jul 04, 2002 8:07 am**

I agree 100% with what the 2 members from Denmark said (whatever it was they said)!

Seriously, happy Independence Day to everyone in the States, and a happy day to all.

Posted: **Thu Jul 04, 2002 9:35 am**

Har godt nok et LK204PC... Inverted, det k

Posted: **Fri Jul 12, 2002 2:47 am**

Ok...
I take that back... Those sneaky gits at UPS just sent me a bill in the post, so now I have to pay another 315 danish crowns (~$41)... :-(
Apparently they got tired of rejected packages and decided to send out the bill seperately once the package was received and used for a couple of weeks... Bastards... :-(

[ This Message was edited by: bimmer on 2002-07-12 02:47 ]

[ This Message was edited by: bimmer on 2002-07-12 02:48 ]

Posted: **Fri Jul 12, 2002 6:23 am**

So did I.
Thats sad... danish customs suck.

At least I didn't pay tax for my spareparts ;-)

Posted: **Fri Jul 19, 2002 6:14 am**

Yes they are sneaky, I also got one by mail a couple of days later.......But I've still happy with my display

Og hej til jer andre danskere, tarzan kender jeg jo i forvejen.

Matrix Orbital Corp

Absolutely Disgusted!