Matrix Orbital Corp

good day!

can you please help me?

im a proud owner of a mx212..

but there seems to be a problem with it.

at first,i did everything that the quick install guide said, and it did work fine.

i played around with it, spend less than an hour with it.

then i decided to restart the computer..

after that, after the pc booted to windows xp, the mx212 didnt power up (blank screen). then, a pop up appeared saying new device found, then after that, it was saying that it cant be recognized =c i looked at the device manager and the mx was gone and the unknown device was there...

i dont know what happened

please help

Hi Wushuvushu,

Please give me an email at jklassen@matrixorbital.ca and I will try to work with you to resolve the problem. At this point I can recommend re-installing the drivers, as well as trying a different USB port. I look forward to hearing from you.

--
Jon

Please try the following:

1. Uninstall the drivers
2. Remove the registry entries found at

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FTSER2K
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FTDIBUS

3. Reboot.
4. Reinstall Drivers

btw, where can i download the 1.1v of the drivers? maybe that could help...the links in the thread USB DRIVERS!!! doesnt work....

My MX212 is still not working

Hello Again,

V1.4 is the latest WinXP driver which can be found here:

http://www.matrixorbital.ca/drivers/

--
Jon

i thought, 1,1v helped solved the problems before?

Jon,

i thought that 1.1v helped solved similar problems? where can i download it? it still isnt working after all of the ideas