Matrix Orbital Corp

Hi,

Since yesterday my MX2 LK-202-24 USB Rev 1.5 is dead . The LCD does not power on from usb cable but it does if i connect the floppy power connector.But it does not end here. If i power up the LCD from floppy power connector my PC does not recognise the LCD. I have tried this many times in two different PC. Could this be faulted hardware? I have nothing connected on the LCD (outputs,sensors). I have purchase the LCD about 4 months ago.


Thank you

Hi tsarlie,

Can you post a picture of the back of the display or email it to me at tlam@matrixorbital.ca ? I want to check whether there is any burnt components.

Don't worry, we'll get your problem fixed.

Best Regards,

Hi,
I have just sent you the e-mail a photo and a small video for you.
Forgive me for the delay but I was very busy.

Thank you