help please - winXP not detecting Matrix Orbital

mutt · Post by **mutt** » Tue Jun 01, 2004 12:07 pm

The unit was working fine until I reinstalled XP after crash.
Now XP can't detect the hardware
Using a MX212 (LK202-24-USB rev 1.0) connected using external USB cable

please help - thanks

mutt · Post by **mutt** » Wed Jun 02, 2004 10:46 am

*update*

I tested a friends MO on my system and it was detected by XP without any problems. He has the same MO model as me.
Therefore there must be something up with my actual unit

I get the Matrix Orbital MX-212 screen when plugged in but as I say XP won't detect it.

Please advise - thanks

Miles · Post by **Miles** » Wed Jun 02, 2004 11:19 am

Hello...

What is the device listed as in your device manager? Is there a yellow exclamation mark next to the listed device??

mutt · Post by **mutt** » Wed Jun 02, 2004 12:38 pm

hi

It does not show up in device manager.

When i plugged in my m8's it showed up ok.

Miles · Post by **Miles** » Wed Jun 02, 2004 2:06 pm

Nothing shows up in the device manager...???

Not even in the Universal Serial Bus controllers section...???

mutt · Post by **mutt** » Wed Jun 02, 2004 5:39 pm

Miles wrote:Nothing shows up in the device manager...??? Not even in the Universal Serial Bus controllers section...???

nope, nothing

Miles · Post by **Miles** » Thu Jun 03, 2004 9:06 am

Can you contact me at myero@matrixorbital.ca to discuss a few RMA options.

mutt · Post by **mutt** » Thu Jun 03, 2004 12:11 pm

Miles wrote:Can you contact me at myero@matrixorbital.ca to discuss a few RMA options.

email sent

Miles · Post by **Miles** » Thu Jun 03, 2004 1:05 pm

Thanks!! I received it!

mutt · Post by **mutt** » Mon Jun 07, 2004 6:46 am

still awaiting a reply

ta

Miles · Post by **Miles** » Mon Jun 07, 2004 9:22 am

Check your email...should be there...let me know if you haven't received it yet!!