LCDC Error, hardware or software?

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Xtant
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LCDC Error, hardware or software?

Post by Xtant »

Well I finally have things running at home but now I"ve run into this bit of crap. I programmed all my screens got it running, installed a fresh copy of WinXP on my system etc etc. But even with my system idling and doing nothing I get a fault error in LCDC and it locks up the screen. I can click ok and it goes away however I get errors all over the place if I try to access LCDC again and the program locks. If I just logoff and back on instead of rebooting I get the same errors. If I warm boot the screen stays locked during reboot and the screen has to be manually started when the system reboots fully. Here is a screenshot of the error message I receive when it crashes.

Image
Xtant
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Post by Xtant »

Well did more testing and still can't get rid of this issue. Other USB devices on my system are working fine and a fresh install of LCDC didn't help either. It appears to my untrained in things LCD eye that it is a USB communication error possibly a bad controller on the LCD? Anyone? Anyone? Bueller?
Xtant
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Post by Xtant »

Spoke with Matt-D-Rat over at the LCDC forums and he seems to think it's a hardware based issue. I'm tending to agree with him at this poiint. I've reset the screen, reloaded LCDC, have a fresh OS install and still this error will crop up randomly. Sometimes after 2 min, sometimes after 2 hours. What do I need to do for possible repacement/RMA?
Miles
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Post by Miles »

I got your email!! Thanks! :D
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Xtant
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Post by Xtant »

Hey Miles just as a note to this issue. I totally uninstalled/reinstalled LCDC that seemed to help a little, it only errored every 5-6 hours. Then I replaced the internal USB cable with an external one. Now I haven't errored in a day. So now I'm guessing it's either a bad internal cable or a bad connection of the cable to the system board. Can't see any cracked solderes or anything by the int. USB cable connector but thought you should know what I found out playing with it.
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Post by Miles »

Let me know how you make out with that...! In the meantime, check your email about the MX4! :)
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Xtant
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Post by Xtant »

Miles wrote:Let me know how you make out with that...! In the meantime, check your email about the MX4! :)
I sent ya some mail back about that, you let ME know about the MX4 *grin*
WinoOutWest
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EXACTLY the same problem!!

Post by WinoOutWest »

o my...this is exactly the same problem I am having! Same error code and almost the same setup.

How is yours running now? All Fixed and stable?

One other thing I can add:

I had the same problem as you - then for other reasons had to reinstall everything from scratch (Clean XP/LCDC etc) I left it for a few weeks stock and the errors were gone. Never got the error once. Then yesterday I started to "personalize" my config and now I am back to this same error message. Some times after 2 minutes sometime two hours. I have to uninstall and re-install the MO Drivers to get it working again. Yesterday I added 2 new plugins to my setup: Speedfan and Zoomplayer. I also added my2 temp probes back in. I have since uninstalled the ZP and speedfan dlls but the errors are still coming fast and furious. (did I mention this is annoying)
Miles
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Post by Miles »

Are you using an internal or an external USB cable?
Miles Y.
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WinoOutWest
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Post by WinoOutWest »

Miles wrote:Are you using an internal or an external USB cable?
I was using internal - but decided to try external, which I just did but it errored out as well after about 20 minutes connected externally.

Any other ideas?

-Wino
WinoOutWest
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Post by WinoOutWest »

Bump for a new week.
This is the week I solve my problem.
Matrix: Do I need log a formal issue with you?

WinoOutWest wrote:
Miles wrote:Are you using an internal or an external USB cable?
I was using internal - but decided to try external, which I just did but it errored out as well after about 20 minutes connected externally.

Any other ideas?

-Wino
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Post by Mat-Moo »

Is this happeneing after a "Sleep" or "Hibernate" etc. or just any time.
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WinoOutWest
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Post by WinoOutWest »

mat-d-rat wrote:Is this happeneing after a "Sleep" or "Hibernate" etc. or just any time.
Definitely anytime... usually within the first hour after starting LCDC. The machine never shuts down or hibernates. If I boot and don't run LCDC (and just run with the startup screen) then it will run for days with no errors.
Miles
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Post by Miles »

So, basically whenever you are communicating with the module, errors occurr?? When using LCDC, can you autodetect??
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WinoOutWest
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Post by WinoOutWest »

Miles wrote:So, basically whenever you are communicating with the module, errors occurr?? When using LCDC, can you autodetect??
Yes that's probably safe to say. If I am not communicating with the module it doesn't error.

I can autodetect after I (cold) reboot. Once I get that error the backlighting goes off LCDC won't recognize it until I (cold) reboot. Not sure if this helps troubleshoot or not but if I don't want to shut down I can get the LCD working again by going into Control Panel->Hardware - removing the Matrix orbital and then reinstall the drivers.
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