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MX2 (212) USB, ONLY ONE LINE WORKS :/

Posted: Fri Feb 20, 2004 10:24 am
by Wolverine
Hi there,

Switched on my computer today and only the top line of my lcd works, it all lights up and functions though. I tried it in another pc and same, also removed fans/led's which are attached and no different.

P.S. when the unit powers up you can see only the top blocks appear, the bottom ones are just gone.

Any ideas? :/

Posted: Fri Feb 20, 2004 11:30 am
by Miles
Hello...

In your device manager, what does the unit come up as?

Posted: Fri Feb 20, 2004 11:46 am
by Wolverine
I'm currently using on another machine now, to test.. and it's showing up as "matrix orbital mx2/mx3 usb driver".

Same thing happens on this PC, even without any LCD software (just driver).

Posted: Fri Feb 20, 2004 4:31 pm
by Wolverine
Sorry also missed another instance in the COM ports, same name but specifies that it's on COM4. I notice when i disconnect and plug in, the bottom line kind of flickers on for a split second and then goes out... could it be trying to act as a one line display for some reason or is it faulty?

Posted: Sat Feb 21, 2004 3:25 am
by Wolverine
Hmm something tells me this thing has started to convince itself that it's a 1-liner, why would the second line just die on it's own?

I've been trying the manual override too but no luck.

Posted: Mon Feb 23, 2004 9:29 am
by Miles
Can you contact me at myero@matrixorbital.ca so we can discuss your options...?

Posted: Mon Feb 23, 2004 4:15 pm
by Wolverine
I've contacted the company i bought it from and it's been RMA'ed to them now. I just posted here to see if the problem were something silly which could be fixed from anyones experience, or if it really was faulty.

Will soon see either way.