Matrix Orbital Corp

Hello,
i orderded a Lk 204 25 Pc (digital bay bus) via Antratek (who's delivering to Belgium)

i opend my package and i saw my pc bay insertion +my lcd

i connected the lcd with the cables (those where delivered)

i turned on my pc and i smelled something ,

i turned directly my pc off and disconnect my lcd

then i saw the biggest chip on the back of the plate was exploded

for so far i know i didnt do anything wrong and now my lcd is burned up

i contacted Antratek but they didnt send a mail back (yet )

is there anything that i can do ?

tnx in advance

Hello...

The power cable you received...can you describe the color orientation...?
ex. black/red?
black/yellow?
red/black/black/yellow?

Miles wrote:Hello...

The power cable you received...can you describe the color orientation...?
ex. black/red?
black/yellow?
red/black/black/yellow?

yes i can

its a standard molex cable (like for a cd-rom)then that goes to a 4 pin holder(such as for a disc drive ) with 2 wires Yellow and Black on the outside of the 4 pin it was delivered same with my lcd

Please contact me at: myero@matrixorbital.com and we can discuss RMA options.