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Posted: Fri Mar 08, 2002 9:43 am
by Adam
We have tried to send units as samples before and have run into trouble with customs. I know with American customs every invoice needs a dollar value, even if it is a RMA. Due to our company generating more business every year ( Thanks to many of you) we are being looked at by customs even more. It seems the bigger your business gets the more trouble you must be in their eyes. UK customs is no different. Any missed step or discrepencies causes the product to be set aside and we are contacted. The best solution would be for us to get a UK distributor, but that is easier said then done. Henry is trying very hard though so hopefully soon this will be realized.

Posted: Fri Mar 08, 2002 3:58 pm
by nutcase_1uk
A UK supplier would be excellent :grin: It's been quite good fun (ask Henry...) getting my VFD from you guys. I'm getting dangerously close now to the big switch on.

Posted: Fri Mar 08, 2002 5:23 pm
by Henry
On 2002-03-08 15:58, nutcase_1uk wrote:
A UK supplier would be excellent :grin: It's been quite good fun (ask Henry...) getting my VFD from you guys. I'm getting dangerously close now to the big switch on.

Drum role please.... :grin:

Posted: Sat Mar 09, 2002 12:22 pm
by nutcase_1uk
On 2002-03-08 17:23, Henry wrote:
On 2002-03-08 15:58, nutcase_1uk wrote:
A UK supplier would be excellent :grin: It's been quite good fun (ask Henry...) getting my VFD from you guys. I'm getting dangerously close now to the big switch on.

Drum role please.... :grin:
I'd rather have a Bacon roll, but whatever :razz:

Posted: Thu May 16, 2002 2:20 pm
by oclocker
On 2001-12-05 09:27, Henry wrote:
We have been looking into this and there is nothing we can do. The tax you get hit with is VAT and a import tax I belive, which is around 17%. We are going to see if we can lower shipping costs even more to make it more cost effective.


vat IS 17.5% but as its a computer related product it could/should be zero import duty - if duty was charged it may help if the product is shipped with the words LCD computer display on it somewhere prominent??

Posted: Sat Jun 15, 2002 4:45 pm
by k-mystik
Just FYI:

i'm from belgium and i ordered a LK204-25PC on 2002-04-24... received it 3 days later :grin:

but i received a bill from the belgian customs a few days ago...
i have to pay the local 21% belgian tax on the LCD + some other charges from UPS ('cause they paid the taxes in advance for me, which i didn't ask... whatever!)

so, a UK supplier would be terrrific :grin:

Posted: Sun Jun 16, 2002 3:21 am
by Cheese
On this topic I've not heard of anyone who's selected the DHL shipping option and been charged customs/handling charges... :grin:

r.

Posted: Sun Jun 16, 2002 9:56 am
by AW3K
oh i have and it was me who was charged

Posted: Sun Jun 16, 2002 5:36 pm
by gordy_hand
[quote]
On 2002-06-16 09:56, AW3K wrote:
oh i have and it was me who was charged

Posted: Mon Jun 24, 2002 11:56 am
by shaine
sbould i be lucky im in the us? haha

Posted: Tue Sep 03, 2002 2:21 pm
by steve
Just had a 204-25-WB-V payed $95.34 it arrived at my door in Shropshire 44 hours after order placed NO DUTY not even a signature required perhaps im lucky Steve

Posted: Wed Sep 04, 2002 5:21 am
by gordy_hand
On 2002-06-24 11:56, shaine wrote:
sbould i be lucky im in the us? haha
Nor did I until a month down the line I got a letter with a bill :sad:

Posted: Wed Sep 04, 2002 11:39 am
by steve
They tax you to live they tax you to die but there again someones got to pay for Tony jettin all over the world just think we could ask him to bring some back with him next week