MX222 MAJOR PROBLEM!!!! PLZ HELP

danielrostron · Post by **danielrostron** » Wed Aug 13, 2003 3:23 am

Hey all.
Bought miself one of the MX222 displays and to put it bluntly it just aint workin....i turned off comp...installed exactly as instructions say....plugged it in to spare usb slot....fired up comp and when i got to windows it just says USB Device Found....Unknown USB Device....then nothing...doesnt autodetect it as a MO MX2xx or anything.....i tried to go into System and install the drivers manually but its not for letting me do it....ive tried doing it with the drivers off the eCD and the new v11 ones off net but its really annoying me now as ive spent a lot of money on something that just displays Matrix Orbital MX222.........why isnt Windows XP Pro not detecting it?!?!?!?!?!?
NEED HELP ASAP PLEASE!!!!

Cheers
ROSSI

gordy_hand · Post by **gordy_hand** » Wed Aug 13, 2003 9:01 am

http://www.lcdforums.com/forums/viewtopic.php?t=1016

May help

Miles · Post by **Miles** » Wed Aug 13, 2003 9:15 am

Hello....

Can you tell me in your device manager what the unit is listed as in the COM and USB sections...?

danielrostron · Post by **danielrostron** » Wed Aug 13, 2003 9:34 am

in the USB devices section it just says unknown device and there is nothing listed in the coms list...

really annoyed me this has.......what could it be?

CHEERS
ROSSI

Miles · Post by **Miles** » Wed Aug 13, 2003 9:39 am

Is there a yellow exclamation mark beside the unknown device...?

danielrostron · Post by **danielrostron** » Wed Aug 13, 2003 9:42 am

nope nothing....just says unkown device....when i unplug it during windows and replug it .... windows says 'One of the USB devices attatched to this computer has malfunctioned, and Windows Does not recognise it.'

WHAT THE HELL?!?!?!? IT SHUD BE PICKED UP AS NORMAL!

CHeers
ROSSI

Miles · Post by **Miles** » Wed Aug 13, 2003 9:51 am

Do you have any other USB devices attached...?

Post by **Henry** » Wed Aug 13, 2003 9:56 am

danielrostron wrote:nope nothing....just says unkown device....when i unplug it during windows and replug it .... windows says 'One of the USB devices attatched to this computer has malfunctioned, and Windows Does not recognise it.'

WHAT THE HELL?!?!?!? IT SHUD BE PICKED UP AS NORMAL!

CHeers
ROSSI

There is no need to swear, did you download the newest drivers and use them? What model is the display? where did you get it?

danielrostron · Post by **danielrostron** » Wed Aug 13, 2003 10:03 am

rite....i have tried the updated drivers i have tried the eCD drivers.....i have tried to force it to recognise it by trying to add new hardware....i purchased it from Kustom PC's in the UK....no i only have my USB mouse attatched and sorry for swearing but this really is annoying! the model is an MX222 (blue backlight thingy).

What shall i do?

Cheers
ROSSI

Miles · Post by **Miles** » Wed Aug 13, 2003 10:33 am

Have you tried updating your drivers in the device manager...point to the appropriate drivers from the forums...

danielrostron · Post by **danielrostron** » Wed Aug 13, 2003 11:05 am

hey right..

tried installing the drivers off CD and downaloded the new v1.1
when i try to update drivers in windows with both sets of drivers, it says, the drivers contain no information about the hardware... that cnat be right.
there for it will not let me install any drivers.

in device manager, it is listed under USB as an unknown device, no yellow exclaimation mark next to it, just says unknown device.
have intellipoint mouse in the other usb, and also tried swopping them around the usb to. still the same..

i am going to try in another computer in amoment, if it works, then something wrong at my end, if it dont work, then it could be a dodgey unit.. will let u know

Miles · Post by **Miles** » Wed Aug 13, 2003 11:11 am

let me know...if it doesn't work on the other system and exhibits the exact same result, then we can make the assumption that the problem lies within the display...when you try it on the new system, make sure you use the drivers from the forum...

danielrostron · Post by **danielrostron** » Wed Aug 13, 2003 11:23 am

nope dont work in 2 other machines i tried it in....seems i did indeed get a duff unit. i hate it when this happens!!!! arrrrgghhh

Miles · Post by **Miles** » Wed Aug 13, 2003 11:28 am

what were the results in the other machines...?

danielrostron · Post by **danielrostron** » Wed Aug 13, 2003 11:49 am

exactly the same as mine......plugged in to usb and it came up with it being an unknown device in device manager .. (no yellow lightbulb) it said the same about it malfunctioning tried to force the drivers on it but to no avail.....i think its b0rked. really sad too as they are sweeeeeeeet displays.

it just wasnt being detected correctly in every comp i tried.

ROSSI