EGLK Stuck at bootloader

[PierreArch09]

My attempts to upgrade the firmware on my EGLK19264A-7T-FGW-VPT-PL from 8.5 to 8.6 using the application failed due to the PC unintentionally going into sleep mode during the process.

Power cycle will not restart the unit, it shows "Bootloader V1.0.5". When trying t send commands to it, the screen will flicker briefly.

Is there a solution to salvage this unit?

Please advise,

[Raquel]

Hello Pierre,

Thank you for posting on the forum.

If you please try this:
From command line, run MatrixOrbitalFWU.exe with "RecoveryMode" as an argument.

Let me know how it turns out.

Thank you,

[PierreArch09]

Hello Raquel,

I am glad to say that your recommendation worked.

I had to try a second and better quality USB-to-RS232 I/F as the old Targus hub I used was not able to do the job.

Merci beaucoup!
Thanks,

[Raquel]

Hello Pierre,

Glad to hear that you it worked.
You are welcome.