Keypad not working, MX4

Enzo · Post by **Enzo** » Fri Jun 11, 2004 12:15 pm

Funny thing happened this AM - display started showing random characters and then hung. Re-booted system and all appears well except the keypad doesnot function. Anyone have similar problems and/or suggestions?

Thanks,
Enzo

Miles · Post by **Miles** » Fri Jun 11, 2004 1:05 pm

Hello...

Can you read the version type or module number of the display?

Enzo · Post by **Enzo** » Fri Jun 11, 2004 1:31 pm

Hi Miles

The display shows:
Matrix Orbital
MX4 USB series

LCDC version is:
1.05.29

Is this what you mean?

Thanks,
Enzo

Enzo · Post by **Enzo** » Fri Jun 11, 2004 3:17 pm

Miles, an update...
When I power up, the display shows random garbage. When I start LCDC, the display starts with the MO logo, and goes through the screens that are active. Still no keypad function, unless I go through "Virtual Screen."

I am able to advance a few screens with the on screen arrows, check E-mail, and then it, too, locks up. To get it back, I must stop the display and exit LCDC, then start it once again.

Enzo

Miles · Post by **Miles** » Fri Jun 11, 2004 4:08 pm

Can you email me at myero@matrixorbital.ca and I'll send you a software program that will read the firmware version and module type of the display.

Enzo · Post by **Enzo** » Fri Jun 11, 2004 6:04 pm

Hi Miles:
E-mail on the way.

Enzo

Miles · Post by **Miles** » Mon Jun 14, 2004 10:45 am

Thanks!! Please see your email!!