Can't Detect LK204-24-USB with LCDC or Display Tester

LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT Series

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hybridmedia
LCD?
Posts: 7
Joined: Thu Mar 11, 2004 7:38 pm

Can't Detect LK204-24-USB with LCDC or Display Tester

Post by hybridmedia »

Hi, I have a LK204-24-USB running on WinXP updated with the 1.1 USB Drivers. When I run LCDC it cannot auto-dectect the display, which is running on com 4. I get this error message when I run Display Tester. "Unable to auto-detect LCD Type", after that it runs some diagnostic and shows errors getting the serial no. and the version no. The same thing happens when I try changing Com ports.

I know in LCDC I used to be able to detect the screen. After I formmated the com, I get this new bunch of errors. Do I need to send the screen for repair? I have already ran out of ideas to get it to work...

Thanks

Here is the Display Tester Log :

Code: Select all

May 18, 2004 - 14:12:27

Read Module Type...
254 55 
Module Type: -1
Initializing LCD...
Text Commands Support...
Auto Scroll.........[YES]
Auto Scroll On...
254 81 
Line Wrap...........[YES]
Auto Line Wrap On...
254 67 
Underline...........[YES]
Underline Cursor On...
254 74 
Blinking Cursor.....[YES]
Block Cursor On...
254 83 
Set Font............[ NO]
Font Metrics........[ NO]
Pixel Positioning...[ NO]
Font Positioning....[YES]
Cursor Position (1, 1) ...
254 71 1 1 
Cursor Back.........[YES]
Cursor Home.........[YES]
Cursor Forward......[YES]
Send Text...........[YES]
Clear Text..........[YES]
...Done Text Commands.
Graphics Support...
Drawing Color.......[ NO]
Draw Pixel..........[ NO]
Draw Line...........[ NO]
Continuous Line.....[ NO]
Outline Rectangle...[ NO]
Solid Rectangle.....[ NO]
Draw Bitmap.........[ NO]
...Done Graphics Support.
Keypad/GPO Support...
Debounce Time.......[YES]
Debouce Time (sec)...
254 85 8 
Auto Transmit.......[YES]
Auto Transmit On...
254 65 
Auto Repeat.........[YES]
Auto Repeat On...
254 126 0 
KU/KD Mode..........[YES]
24-Key Keypad.......[YES]
Poll Buffer.........[YES]
Clear Key Buffer....[YES]
Clear Key Buffer...
254 69 
6 GPOs .............[YES]
Turn Off GPO (gpo)...
254 86 1 
Turn Off GPO (gpo)...
254 86 2 
Turn Off GPO (gpo)...
254 86 3 
Turn Off GPO (gpo)...
254 86 4 
Turn Off GPO (gpo)...
254 86 5 
Turn Off GPO (gpo)...
254 86 6 
...Done Keypad/GPOs.
Bar Graphs Support...
Horizontal Graphs...[YES]
Thick Vertical......[YES]
Thin Vertical.......[YES]
...Done Bar Graphs.
File System Support...
Upload Font.........[ NO]
Upload Bitmap.......[ NO]
Purge Memory........[ NO]
...Done File System.
Checking Remember Support...
Remember Wrap.......[YES]
Remember Scroll.....[YES]
Remember Underline..[YES]
Remember Blinking...[YES]
Remember Transmit...[YES]
Remember Repeat.....[YES]
Remember Debounce...[YES]
Remember Backlight..[ NO]
...Done Remember Support.
Checking Miscellaneous...
Baud Rate...........[YES]
Set RS232 Port Speed...
254 57 15 
Read Serial #.......[YES]
Read Serial Number...
254 53 
Invalid Serial Number: -1
Read Version #......[YES]
Read Version Number...
254 54 
Version Number: -1
Read Module #.......[YES]
Set I2C Address.....[ NO]
Set Contrast........[YES]
Set Brightness......[ NO]
Save Contrast.......[YES]
Save Brightness.....[ NO]
Clear Display.......[YES]
Startup Screen......[YES]
Flow Control........[YES]
Exit Flow Control Mode...
254 59 
Backlight...........[YES]
Set Backlight On Indefenitely...
254 66 0 
...Done Miscellaneous.
...LCD Initialized.
Set Backlight Off...
254 70 
Set Backlight On Indefenitely...
254 66 0 
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

Send me an email at myero@matrixorbital.ca and I'll send you another "test software" to try and establish communication with the unit. Make sure you are attempting to open the correct com port...this will be listed in your device manager...let me know how you make out!
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
mehmet
LCD?
Posts: 1
Joined: Sat May 29, 2004 6:04 pm

Re: Can't Detect LK204-24-USB with LCDC or Display Tester

Post by mehmet »

hybridmedia wrote:Hi, I have a LK204-24-USB running on WinXP updated with the 1.1 USB Drivers. When I run LCDC it cannot auto-dectect the display, which is running on com 4. I get this error message when I run Display Tester. "Unable to auto-detect LCD Type", after that it runs some diagnostic and shows errors getting the serial no. and the version no. The same thing happens when I try changing Com ports.

I know in LCDC I used to be able to detect the screen. After I formmated the com, I get this new bunch of errors. Do I need to send the screen for repair? I have already ran out of ideas to get it to work...

Thanks

Here is the Display Tester Log :

Code: Select all

May 18, 2004 - 14:12:27

Read Module Type...
254 55 
Module Type: -1
Initializing LCD...
Text Commands Support...
Auto Scroll.........[YES]
Auto Scroll On...
254 81 
Line Wrap...........[YES]
Auto Line Wrap On...
254 67 
Underline...........[YES]
Underline Cursor On...
254 74 
Blinking Cursor.....[YES]
Block Cursor On...
254 83 
Set Font............[ NO]
Font Metrics........[ NO]
Pixel Positioning...[ NO]
Font Positioning....[YES]
Cursor Position (1, 1) ...
254 71 1 1 
Cursor Back.........[YES]
Cursor Home.........[YES]
Cursor Forward......[YES]
Send Text...........[YES]
Clear Text..........[YES]
...Done Text Commands.
Graphics Support...
Drawing Color.......[ NO]
Draw Pixel..........[ NO]
Draw Line...........[ NO]
Continuous Line.....[ NO]
Outline Rectangle...[ NO]
Solid Rectangle.....[ NO]
Draw Bitmap.........[ NO]
...Done Graphics Support.
Keypad/GPO Support...
Debounce Time.......[YES]
Debouce Time (sec)...
254 85 8 
Auto Transmit.......[YES]
Auto Transmit On...
254 65 
Auto Repeat.........[YES]
Auto Repeat On...
254 126 0 
KU/KD Mode..........[YES]
24-Key Keypad.......[YES]
Poll Buffer.........[YES]
Clear Key Buffer....[YES]
Clear Key Buffer...
254 69 
6 GPOs .............[YES]
Turn Off GPO (gpo)...
254 86 1 
Turn Off GPO (gpo)...
254 86 2 
Turn Off GPO (gpo)...
254 86 3 
Turn Off GPO (gpo)...
254 86 4 
Turn Off GPO (gpo)...
254 86 5 
Turn Off GPO (gpo)...
254 86 6 
...Done Keypad/GPOs.
Bar Graphs Support...
Horizontal Graphs...[YES]
Thick Vertical......[YES]
Thin Vertical.......[YES]
...Done Bar Graphs.
File System Support...
Upload Font.........[ NO]
Upload Bitmap.......[ NO]
Purge Memory........[ NO]
...Done File System.
Checking Remember Support...
Remember Wrap.......[YES]
Remember Scroll.....[YES]
Remember Underline..[YES]
Remember Blinking...[YES]
Remember Transmit...[YES]
Remember Repeat.....[YES]
Remember Debounce...[YES]
Remember Backlight..[ NO]
...Done Remember Support.
Checking Miscellaneous...
Baud Rate...........[YES]
Set RS232 Port Speed...
254 57 15 
Read Serial #.......[YES]
Read Serial Number...
254 53 
Invalid Serial Number: -1
Read Version #......[YES]
Read Version Number...
254 54 
Version Number: -1
Read Module #.......[YES]
Set I2C Address.....[ NO]
Set Contrast........[YES]
Set Brightness......[ NO]
Save Contrast.......[YES]
Save Brightness.....[ NO]
Clear Display.......[YES]
Startup Screen......[YES]
Flow Control........[YES]
Exit Flow Control Mode...
254 59 
Backlight...........[YES]
Set Backlight On Indefenitely...
254 66 0 
...Done Miscellaneous.
...LCD Initialized.
Set Backlight Off...
254 70 
Set Backlight On Indefenitely...
254 66 0 
Zy
LCD?
Posts: 2
Joined: Wed Jun 02, 2004 8:51 pm

Post by Zy »

Was this problem solved? I have the same problem with mine and cant find info on it.
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

Hello...

Looking into it, will let you know what we find out!! :)
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
hybridmedia
LCD?
Posts: 7
Joined: Thu Mar 11, 2004 7:38 pm

Post by hybridmedia »

Zy wrote:Was this problem solved? I have the same problem with mine and cant find info on it.
Well, I'm going to RMA it. I can't think of anything I did to make it become like that. Did you try using it on another computer? Maybe you might have better luck

Miles : You're probably going to get my RMA in the next 2 weeks. Hope you guys can solve it.
Miles
Matrix Orbital
Matrix Orbital
Posts: 1105
Joined: Mon Mar 04, 2002 4:00 pm

Post by Miles »

We are working on new drivers...this may or may not solve the problem. Planning on releasing a beta version next week!! :D
Miles Y.
Head of Technical Support
Product Manager
Matrix Orbital
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