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Online ordering not working
Posted: Fri Jun 04, 2004 2:13 am
by ikonia
Hi all,
I'm trying to place an order.
I make my selections, log in, confirm my address and get to the point where I press "purchase"
Once I do that I get an Page not found ASP error ?
I can't order my kit.
Any help.
update
Posted: Fri Jun 04, 2004 2:17 am
by ikonia
FYI: its the link to your payment gatweay thats broke securesystem1 or something like that.
Posted: Fri Jun 04, 2004 9:09 am
by Bernie
Could you please contact Adam Lintott concerning your on-line ordering issue(s):
alintott@matrixorbital.ca
or
(403)229-2737 x 155
Regards.
Posted: Fri Jun 04, 2004 11:40 am
by Adam
Hello All,
When you are ordering on our site please make sure to press the button only one time. There are delays in going from our site to the Paysystems site from time to time. It also seems that Paystsems has been doing an upgrade of sorts. This we have no control over. If you are having problems please try to reorder a little later. Thank you for your patience.
Posted: Fri Aug 20, 2004 2:11 pm
by Aniso
Of course, Adam was unaware of the fact that our processor had actually closed shop.
I wouldn't bring this thread back to life now, except that there may be occasional problems with the current system even now. They say that they may be having problems with up to 5% of orders and are working to fix it.
If you have experienced any problems, blease let us know as this is obviously very important to us and we have no other way of discovering that a problem exists.
Thanks
Posted: Tue Aug 24, 2004 3:11 pm
by Aniso
According to the new processor, things should now be working fine, however, blease still inform us of any problems, concerns, or suggestions.