Display flickers when the power is turned on

GTT TFT Support

Moderator: Mods

Post Reply
keshikan
LCD?
Posts: 1
Joined: Mon Oct 07, 2019 4:41 am

Display flickers when the power is turned on

Post by keshikan » Mon Oct 07, 2019 6:21 am

Hello support,
I have a problem with eGTT38A.

When the power is turned on, the display flickers for a moment before transitioning to the first screen.
Please refer to the video.
https://www.youtube.com/watch?v=rkKuu8zKN6I

Please let me know if there is a way to reduce flicker.
If this is a problem that can be improved by firmware, I would be grateful if you could modify it.

I use below.
Device: eGTT38A-TPR-BLH-B0-H1-CI-VPT
Firmware: R2.13.0.10563
GTT Designer: v1.14.0.10636

Thank you.

Raquel
Matrix Orbital
Matrix Orbital
Posts: 698
Joined: Thu Aug 19, 2004 3:37 pm
Location: MO Office

Re: Display flickers when the power is turned on

Post by Raquel » Mon Oct 07, 2019 9:45 am

Hello Keshikan,

Thank you for contacting Matrix Orbital technical support.
I wonder how you have made your autoexec file?
If you kindly please email me at support@matrixorbital.ca so I can get your email address. I will send you the original autoexec file and see if the flicker persists.

Best Regards,
Raquel
Raquel Malinis
Design and Development
Matrix Orbital

Henry
OMNIPRESENT
OMNIPRESENT
Posts: 2856
Joined: Tue Aug 14, 2001 6:00 pm
Contact:

Re: Display flickers when the power is turned on

Post by Henry » Thu Oct 17, 2019 4:12 pm

This issue has been resolved by custom firmware that introduced a delay to the boot of the display. Please contact us if you require this firmware.
Henry J.
President
Matrix Orbital

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest