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Keypad broken?

Posted: Sat May 12, 2007 6:07 pm
by lapoune
The enter key on my keypad can't be pressed anymore. It feels like it is stuck down. What can I do to repair it, and if it can't be repaired, can I get a replacement?

Thank you

Posted: Mon May 14, 2007 2:37 pm
by Raquel
Hello lapoune,

Thanks for your post.

I sent you a PM, asking about the keypad, if it was a part of a display that you bought, I wonder if you got it.

Thanks,

Re: Keypad broken?

Posted: Wed Sep 11, 2019 8:11 am
by albertov
We have the same problem on 7 keys silicone keypad of our ELK204-7T-GW-MT displays caused by heavy use.
What is the replacement code the we must order on your distributor ?

Thank you

Re: Keypad broken?

Posted: Wed Sep 11, 2019 11:01 am
by Raquel
Hello Albertov,

Thank you for contacting Matrix Orbital technical support.
If you kindly please email us at support@matrixorbital.ca with the details of the problem, including serial number of the display module please.

Thank you,
Raquel