Hi Chris, I am the account rep for NER. Before I have technical support respond to this, I need some further information please. 1) First of all, these 4 LCD0821's, can you please send me the serial numbers on the back of these displays. I need to pinpoint when they were manufactured. 2) Can you als...

Glad you sorted this out!

Clare

Hi jameson_uk,

Did you order this cable off our website?

If so, can you please post your 4 digit e-commerce number or email me your full name that you used for your online account to :

cwagner@matrixorbital.ca

Thank you,
Clare

Hi Jameson_UK,

I am looking into this for you.

I will let you know once I receive confirmation.

Thanks,
Clare

Looks like it...

Hopefully May!

Clare

Hi Reala,

We are not accepting pre orders yet. This is something we have thought of doing but have not yet made a final decision on.

Ahhh, we are so close......

If we do decide to take pre orders, I will put a post on the forum that we are doing so.

Thanks!
Clare

Hi lhauck, Thank you for your post and interest in Matrix Orbital. If you are planning on purchasing the GLK240128-25 I would recommend the yellow/green color because it is transflective and this will be the best color option for sunlight readability as opposed to other colors. I cannot really say h...

Hi NeilF, To be honest, considering this produt has not yet been released or finalized I am unsure whether or not the mounting bracket will be available without the IR sensor hole. I have a GX Thyphoon proto-type in front of me right now. It is just the display and board without the mounting bracket...

Hi NeilF, The Typhoon that is being released, is just the display byitself with the built it IR sensor. The remote control will be available for purchase seperately as an accessory. Therefore, if you did not want to purchase the remote control, you will not have too but the unit will still have the ...

Hi Richard, Thanks for following up on the GX release. The reason it is not yet released is that we are still perfecting it. Even though our engineers make reasonable estimates as to release dates, as with all things, the unexpected happens. We do not want to release this product until we are 110% s...

Hi SuicideKing,

I hope the information above from Ray helps you.

Thank you to Ray for clarifiying!

Clare

Hi SuicideKing,

Thanks for your post.

As you predicted, can you please post a picture of the "burn in" problems you are experiencing? That would be helpful for us.

And no, it is not common for a PLED display to have a "burn in" problem in less than a month.

Thanks!
Clare

Hi Richard, I am glad to see you are excited about the Typhoon. So are we! This product should be released soon. If a distributor in your area does not stock this product, you can always requested that they order it in for you. Most distributors will do that. I am not absolutely sure about the price...

Hi Chris, Thanks for your post! I took a look at the website and indeed, it does say that the color for the BVK202A-BK is blue in color. This is not the case. :( The BVK202A-BK does not come with any filters, just the VFD display. I would describe the color as light greenish? If you wanted a blue fi...

Hi Tony,

Thanks for your post.

I am your sales representative at Matrix Orbital.

I have sent you an email.

Thanks,
Clare