Thank you for posting on our forums. We appreciate your feedback as we take customers comments very seriously. We are constantly upgrading and improving our website with the customer in mind. We do our best to make sure a purchase is simple and comfortable. In regards to the measurements on the webs...

Hi rogueplanet, Thanks for posting on our forums. From my experiences in the past it appears that there is either a problem with one of your temp probes or the one wire communication protocol. Since you tried each temp probe individually....this rules out any temp probe error. Can you please contact...

The unit is set to use the 12 Volt rail by factory default for the high powered GPO's. Enjoy!!

Hi Yavery,

Thanks for posting on our forums!

We are currently working on our support page, however, in the meantime if you email me at myero@matrixorbital.ca, I'll forward you the appropriate test software and fonts required. If you have any further questions, feel free to post!

You will need to connect an unmodified floppy power cable to the white 4 pin connector to supply the power needed to run your 12V .6amp fans. Unfortunately the USB power supplies 5V @ .5amp. If you have any further questions or concerns, feel free to post!!

Can you please contact me at myero@matrixorbital.ca and we'll see what I can do for you!!

Hello Doz,

Thanks for posting on our forum. Can you try powering the module with an unmodified floppy power connector to the "white 4 pin connector" and let me know if a startup screen appears.

I apologize for any confusion regarding this matter. It appears that a small quantity of PCB's were released with the temperature probe connector incorrectly installed. Thank you for making us aware of the situation and if you have any further questions or concerns feel free to contact me direct at ...

Samething applies...the maximum current rating for each "high powered GPO" is 1 Amp (that's our recommendation!!).

Hello skiier3_9, Thanks for posting on our forums. The easiest way to establish if you have a straight through cable or not is to perform a continuity test. In this continuity test, pin 1 of the male end should be connected to pin 1 of the female end. Once you have confirmed that you do have a strai...

Let us know how you make out and maybe even posts some pics in our gallery!!

Hi Spamzor,

Can you please contact me at myero@matrixorbital.ca and I'll see what I can find and send it to you ASAP. I apologize for the delay...

Hi Clog,

Thank you for posting at Matrix Orbital forums. If you can email me at myero@matrixorbital.ca I'll send you an example of the I2C protocol with keypad functionality! It appears that the address in which you are sending is not correct...

Thank you for the post Masasaarnela. Currently LCDC does not support a driver for Skype, however you can post your request at the following link:http://forums.lcdc.cc/index.php?s=1914d062ddd11aeb18b67ec658b6d827&showforum=7 The topic title is called "Plugin Request". If you have any fu...

Hello g1000user, Thank you for your post. Drivers are not required for the temperature probes to be recognized. The temperature probes use a one wire protocol. This protocol is explained is extensively in Section 6 of the manual: http://www.matrixorbital.com/files/VK202-24-USB.pdf If you have any fu...