Gonna go get the new version right now...thanks again!

Do to your expert guidance, it's now working. I think you must remove the drivers via windows removal for it to work. I did get an error message when I tried to use the little reg cleaner program, the error was "error removing registry keys" Thank you so much!

OK, I'll try it again as you recommend, but my registry never had "ftser2k" so I can only delete the other file. that little cleaner program would'nt work either before but I'll try again...thanks

Hi Henry,
I did it both ways first from the CD with no success...then deleted everything, bebooted, and then with only V11...with the same result

I'm having the same problems as Calabris...the new reg cleaner doesn't work on my system either for some unknown reason. no matter what I do XP Pro's HDWE Wizard keeps asking for "ftserui2.dll" which isn't on V1.1. Additionally, "ftser2k" doesn't exist in my registry either...ple...