Hello Robert,

Thank you for contacting Matrix Orbital technical support.

I assume that you created your dynamic label using GTT Designer Software.
You may check Report.txt in the output folder of your GTT Designer project to see the command needed to change the particular dynamic label.

If not ...

I sent you an email, James.
We may please continue correspondence from there.
Thank you.

Hello Jamesh,

The keypad on the GTT29A is default on; perhaps the LEDs on the keypad are broken?
Do you have the serial number on your GTT29A?

Thank you,
Raquel

Hello,

Thank you for posting on the forum.

I wonder if you have a serial number on your EVE4x-40G-IPS you can share so I can check the model?
If you have a VS model you can power it with 5-15V, otherwise it will take 3.3V only.

For now if you please check out this manual for the 20 pin FFC pin ...

Hello,

Thank you for posting on the forum.

Again, unfortunately this is something we cannot help with.
Good luck on your search.

Thank you,
Raquel

Hello,

Thank you for posting on the forum.

We do not have a display we can offer you, unfortunately.
Good luck on your search.

Thank you,
Raquel

Hello Jamesh,

Thank you for contacting Matrix Orbital technical support.

Your code looks good; it would keep the keypad backlight brightness to max 255 (which is the default setting).
Can you tell me what is not working?

Thank you,
Raquel

Hello Trout,

Thank you for posting on the forum.

We are yet to release the manual for the EVE4x modules.
I will send you an email via our support email.

Thank you,
Raquel

Hello,

Thank you for posting on the forum.
Please be reminded that Manual Override puts the display in temporary display settings.
You will need to make sure you save the settings you need eg: baud rate, contrast, backlight.
You can do this by sending the corresponding commands, eg: Change Baud ...

Hi,

Thank you for your post.
For software enquiries, please try Bridgetek's forum: http://www.brtcommunity.com/

Best Regards,

Hi,

Thank you for your post.
For software enquiries, please try Bridgetek's forum: http://www.brtcommunity.com/

Best Regards,

Hello Raffaeler,

Thank you for posting on the forum.

Please check out configuration guide here: https://www.lcdforums.com/forums/viewtopic.php?f=45&t=6837
Please note that since EVE Screen Designer has been updated, some of the guidelines may not be at the same path as described.

For your EVE3 ...

Hello Lixx,

Thank you for posting on the forum.

For software enquiries, it would be best to please post the question to Bridgetek's forum:
http://www.brtcommunity.com/

Thank you,
Raquel

Hello James,

Thank you for posting on the forum.

The VPT model may work down at 5V but it is intended to work at 9-35V.
You should be able to supply power from either of these connections (I assume that you have a -CS model):
-Extended Serial Comm/ Power Header
-I2C header

The Alternate Power ...

Hello Zoran,

Thank you for contacting Matrix Orbital technical support.

I will forward your question to my colleague, and update you when I have the information.
In the mean time can I please get the serial number on your EVE unit?
It's a small clear sticker with format xxMxx-xxxx.

Thank you ...