Thank you for all your help. One last question. Will this display work on Vista 64 Ultimate or do I need some files?

Reloaded all software and all is working except IRD. Will not load the drivers for the IRD. Device manager sees it but will not accept the driver

Well Ray first let me say one Ray to another thank you for all the help. I can see you stay very busy and I commend your dedication. I am a Field Engineer for HP and I must say this has been a fight but I know in the end it will work out and I will be happy I bought your product. Even with all the ...

I got this from device manager

Device description
GX Series LCD
Hardware Ids
USB\VID_1B3D&PID_000B&REV_0200&MI_00
USB\VID_1B3D&PID_000B&MI_00
Compatible Ids
USB\Class_ff&SubClass_00&Prot_00
USB\Class_ff&SubClass_00
USB\Class_ff
Config flags
00000040
CONFIGFLAG_FAILEDINSTALL
Location information ...

Ok so now I know the display is ok and the logo is custom.
Problem now is drivers will not install. Device manager sees the lcd and the IRD but says error 28 cannot find drivers. I tried to reinstall and point to driver folder for Matrix but says cannot find software for device. When I install ...

Just install my GX, when plug in display show 1011 on line 1, [1100] line 2 and 1001 on line 3 are are centered in what lookslike a black logo of sorts.
Device manager sees it but says drivers not found. What is going on. I did a lot of research before I bought this. I thought this was the best ...