Hi Jamison_UK

Does your cable look like the one on the web page located here http://www.matrixorbital.com/product_info.php?pName=usb-cable-internal-2ft&cName=lcd-accessories-communication
Sort of... except it has four individual header connectors on one and and a four socket connector block on ...

Clare wrote:Did you order this cable off our website?

No from one of distributors in the UK (KustomPCs)

It does look just like that except that the solid connector block only has four sockets. There is no blanked out socket.

I have just received an internal USB cable and went to install it however I noticed that it is not the 5 pin connector it should be....

The LCD has the missing pin between D+ and GND but the connector has only four connectors...

Has the design of the cable changed at all or have the suppliers sent ...

OK fixed appears somehow on of the files in the zip was refusing to come out under Vista.

Anyway thanks. Great support Matrix

Did you extract the complete zipfile to the folder you specified or did you only put the inf files in there?
This might be what I was missing. I unzipped all the files to one folder and pointed the driver installation towards this folder (ending up with the screenie above)

At work so unable to ...

I have Vista Ultimate x64 installed and I downloaded the 64 Vista drivers from
http://www.matrixorbital.ca/drivers/

I can not install the drivers direct from the INF files as it says "The INF you have selected does not support this type of installation"

Going into device manager and doing an ...