Search found 783 matches

by Raquel
Wed Jan 31, 2024 9:10 am
Forum: HDMI TFT
Topic: HTT50G Flickering under Windows and Linux
Replies: 2
Views: 1399

Re: HTT50G Flickering under Windows and Linux

Update: Flickering was rectified by powering the HTT50G separately using the barrel jack (separate power source, not from USB).
by Raquel
Wed Jan 31, 2024 9:08 am
Forum: General Chat
Topic: board details
Replies: 1
Views: 618

Re: board details

Hello Anup,

Thank you for posting on the forum.

EVE3-29A-C565 is a custom display. If you please email us at support@matrixorbital.ca for any questions.

Thank you,
Raquel
by Raquel
Fri Jan 26, 2024 11:21 am
Forum: HDMI TFT
Topic: HTT50G Flickering under Windows and Linux
Replies: 2
Views: 1399

Re: HTT50G Flickering under Windows and Linux

Hello Chris,

Thank you for posting on the forum.

We also received your query via email.
We will respond via email and update here when we get to the resolution of the issue.

Thank you,
Raquel
by Raquel
Fri Nov 24, 2023 3:09 pm
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: What does the "Command" in Set and Save Data Lock do?
Replies: 2
Views: 5829

Re: What does the "Command" in Set and Save Data Lock do?

Hello Madz, Thank you for posting on the forum. Locking Command means it will ignore all commands; ie data that starts with the command prefix 254. But It will only toss the data after 254. If the command has parameters, say for example contrast command which has 1 parameter, the display will start ...
by Raquel
Tue Oct 31, 2023 11:26 am
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: Connect ESP32-S3 to the graphics chip BT815Q via SPI
Replies: 6
Views: 6002

Re: Connect ESP32-S3 to the graphics chip BT815Q via SPI

Hello Robert, Unfortunately the data you shared do not seem to make sense. wr32 (REG_FREQUENCY + RAM_REG) I am expecting 0x30 0x20 0x0C 0x00 on MISO and if you are not actually trying to read, I do not think you should be interpreting the MISO line. You might want to check with EVE forum. I see that...
by Raquel
Mon Oct 30, 2023 2:48 pm
Forum: GTT Series
Topic: Change Label Text
Replies: 1
Views: 5689

Re: Change Label Text

Hello Robert, Thank you for contacting Matrix Orbital technical support. I assume that you created your dynamic label using GTT Designer Software. You may check Report.txt in the output folder of your GTT Designer project to see the command needed to change the particular dynamic label. If not, you ...
by Raquel
Tue Sep 26, 2023 1:48 pm
Forum: GTT Series
Topic: GTT29A keypad illumination isn't working
Replies: 5
Views: 3996

Re: GTT29A keypad illumination isn't working

I sent you an email, James.
We may please continue correspondence from there.
Thank you.
by Raquel
Fri Sep 22, 2023 3:03 pm
Forum: GTT Series
Topic: GTT29A keypad illumination isn't working
Replies: 5
Views: 3996

Re: GTT29A keypad illumination isn't working

Hello Jamesh,

The keypad on the GTT29A is default on; perhaps the LEDs on the keypad are broken?
Do you have the serial number on your GTT29A?

Thank you,
Raquel
by Raquel
Mon Jul 24, 2023 3:51 pm
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: The schematics of "EVE4x-40G-IPS" are required.
Replies: 1
Views: 2850

Re: The schematics of "EVE4x-40G-IPS" are required.

Hello, Thank you for posting on the forum. I wonder if you have a serial number on your EVE4x-40G-IPS you can share so I can check the model? If you have a VS model you can power it with 5-15V, otherwise it will take 3.3V only. For now if you please check out this manual for the 20 pin FFC pin out. ...
by Raquel
Tue Jul 11, 2023 11:21 am
Forum: General Chat
Topic: Can someone help with LVDS and eDP conversion / wiring please
Replies: 1
Views: 5483

Re: Can someone help with LVDS and eDP conversion / wiring please

Hello,

Thank you for posting on the forum.

Again, unfortunately this is something we cannot help with.
Good luck on your search.

Thank you,
Raquel
by Raquel
Mon Jul 10, 2023 4:41 pm
Forum: General Chat
Topic: Can someone please help me with an unusual LCD matter
Replies: 1
Views: 2896

Re: Can someone please help me with an unusual LCD matter

Hello,

Thank you for posting on the forum.

We do not have a display we can offer you, unfortunately.
Good luck on your search.

Thank you,
Raquel
by Raquel
Mon Jun 12, 2023 1:33 pm
Forum: GTT Series
Topic: GTT29A keypad illumination isn't working
Replies: 5
Views: 3996

Re: GTT29A keypad illumination isn't working

Hello Jamesh,

Thank you for contacting Matrix Orbital technical support.

Your code looks good; it would keep the keypad backlight brightness to max 255 (which is the default setting).
Can you tell me what is not working?

Thank you,
Raquel
by Raquel
Mon Apr 24, 2023 10:17 am
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: Schematics and User Manual for EVE4
Replies: 2
Views: 3432

Re: Schematics and User Manual for EVE4

Hello Trout,

Thank you for posting on the forum.

We are yet to release the manual for the EVE4x modules.
I will send you an email via our support email.

Thank you,
Raquel
by Raquel
Thu Mar 09, 2023 12:55 pm
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: Corrupt DAta?
Replies: 1
Views: 3617

Re: Corrupt DAta?

Hello, Thank you for posting on the forum. Please be reminded that Manual Override puts the display in temporary display settings. You will need to make sure you save the settings you need eg: baud rate, contrast, backlight. You can do this by sending the corresponding commands, eg: Change Baud Rate...
by Raquel
Fri Feb 17, 2023 4:55 pm
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: EVE Screen Editor (ESE) 4.4.0
Replies: 2
Views: 3660

Re: EVE Screen Editor (ESE) 4.4.0

Hi,

Thank you for your post.
For software enquiries, please try Bridgetek's forum: http://www.brtcommunity.com/

Best Regards,