I received a little box of goodies today, compliments of Matrix Orbital, including a couple of temperature probes. Thanks guys! Seems like I have asked this, but I don't find it. Is there any particular reason why the keypad interface was changed from 5 rows by 5 columns (on the serial version of th...

Hi David, The reason you were not compensated earlier is because you were one of the first people to have this problem...so at that time we weren't even aware there was a problem. When the recalled was issued you name was overlooked because an RMA had previously been issue. We are doing our best to...

The fan headers can be either +5V or +12V depending on the jumper setting above the 3.5" power cable header, by default the display should be in the +12V possition. Excellent, thanks. You will make a note to the documentation person to add that information to the next manual revision? "Th...

Henry wrote:I'll make sure that you are componsated, please e-mail me your RMA number henryj@matrixorbital.ca

That is most gracious of you. I sent my RMA number to your email address.

David

The VK204-24-USB Technical Manual, Page 10, Figure 9: Fan Headers, labels the pins RPM, +5V, and GND. Is the center pin really +5V? Wouldn't a fan header typically be 12V? If I don't want to radically undervolt my 12V fans, I will have to by 5V fans, which are a rather rare animal.

David

Miles wrote:I can assure you the problem has been resolved and the few units that made it past testing were quickly recalled and dealt with!!

With one notable exception.

My unit was not recalled. I paid shipping to return the unit to Matrix Orbital to be repaired.

David

GermanMan wrote:Well, you are likely going to make a lot of folks building home theater PC's with the Atech Fabrication cases very happy indeed.

How prophetic.

David

The VK204-24-USB fits perfectly in the ATech case.

David