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New GX - problems
Posted: Thu Jul 24, 2008 7:35 pm
by mcsterls
I just installed the GX in my system tonight. It seemed to work fine at first, but now it just says "Display is Idle", the LCD Defaults Configuration Utility is empty and when I go into LCD Studio and try the Display Wizard no text appears.
What am I doing wrong?
Thanks,
McSterls
Posted: Fri Jul 25, 2008 4:51 am
by mcsterls
I discovered that unplugging the LCD's USB cord and plugging it back in makes it work again, at least in demo mode - now shows time and a CPU utilization graph - but LCD Studio's wizard doesn't recognize any device being installed.
The display also stays lit when the PC is off.
any ideas?
Posted: Fri Jul 25, 2008 7:17 am
by Ray
I have added you to the GX Beta group so you'll have access to soft and firmware that will solve these problems. Be sure to follow the upgrade guide when upgrading.
If it still doesn't behave when upgraded let me know and i'll take a closer look at it!
Posted: Fri Jul 25, 2008 6:05 pm
by mcsterls
Thanks, the BETA drivers seem to have fixed my problems!
Posted: Sat Jul 26, 2008 7:04 am
by mcsterls
Well it seemed like everything was working fine last night. I designed the device shows up inside of the Matrix configuration tool. I designed a smiple layout using LCD Studio and it worked. Cool. This morning when I started up my PC I could only get the Matrix to display it's default graphs even though LCD Studio was running with an active playlist. I maximized LCD Studio and loaded my project it appeared for a moment on the Matrix then disapeared. I went into the LCD configuration wizard and no displays are listed there. the MAtrix is back to defualt info only and LCD Studio shows no devices attached, I have rebooted several times as well. Any ideas?
Thanks,
McSterls
Posted: Sat Jul 26, 2008 8:10 am
by Ray
Sounds like you somehow corrupted the settings.xml in your lcdstudio folder. Stop lcdstudio and toss it away it should create a fresh copy for you next time you start up.
Posted: Sun Jul 27, 2008 4:53 am
by mcsterls
I deleted the settings.xml file and I now get a list of available LCD devices in LCD Studio, but the Matrix Orbital isn't on the list anymore. I've rebooted. I've uninstalled the drivers and reinstalled the drivers for the display, still does not appear on the list. The Matrix does appear though in the LCD Defaults Configuration utility.
Thanks for your help.
McSterls