Hi Neztik,
No text at all, with the ability to control contrast, on an alphanumeric screen is odd indeed. Please send me an email directly with the serial number of that device; you won't be able to to flash the display memory but I may be able to bring it in for repair.
You can reach me at
tclark@matrixorbital.ca, and the serial number will be on the back of the unit in black on a clear sticker in the form ##M##-####.
Thanks,
Troy