Detecting Display with GTT Design Software

GTT Designer Software Support

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mattdgtt
LCD?
Posts: 2
Joined: Wed Oct 26, 2016 2:36 pm

Detecting Display with GTT Design Software

Post by mattdgtt » Wed Oct 26, 2016 2:41 pm

Hi,

I recently got two GTT displays and am anxious to use them. However, the GTT Designer software does not detect my display when it is connected. I can use the GTT Support tool, so I know that the device is reach-able, but the GTT Designer down not detect my device. Any suggestions?

-Matt

Daniel Divino
Matrix Orbital
Matrix Orbital
Posts: 98
Joined: Thu Sep 24, 2015 9:38 am

Re: Detecting Display with GTT Design Software

Post by Daniel Divino » Wed Oct 26, 2016 3:41 pm

Hello Matt,

Thank you for joining the forums!

I understand your GTT43A's are having difficulties communicating with the GTT Designer software loaded onto your computer. How are you connecting your displays to your PC, and what communication protocol are you using?

Cheers,
Daniel
Daniel Divino
Technical Support
Matrix Orbital

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