GTT Design Software can not detect my LCD

GTT Designer Software Support

Moderator: Mods

Post Reply
elfredy
LCD?
Posts: 2
Joined: Wed Apr 19, 2017 1:59 pm

GTT Design Software can not detect my LCD

Post by elfredy » Wed Apr 19, 2017 2:02 pm

I am trying to detect my device using the GTT designer but it does not work, but using the GTT support tool i am able to send command to the device.

I am using a GTT43A connected by a USB cable

Daniel Divino
Matrix Orbital
Matrix Orbital
Posts: 69
Joined: Thu Sep 24, 2015 9:38 am

Re: GTT Design Software can not detect my LCD

Post by Daniel Divino » Wed Apr 19, 2017 3:27 pm

Hi elfredy,

Which USB header have you connected to on the GTT?

The GTT Designer will only detect a display if there is a connection to the Mass Storage USB header.

Cheers,
Daniel
Daniel Divino
Technical Support
Matrix Orbital

elfredy
LCD?
Posts: 2
Joined: Wed Apr 19, 2017 1:59 pm

Re: GTT Design Software can not detect my LCD

Post by elfredy » Thu Apr 20, 2017 6:48 am

Thank you Daniel, I am using the standard USB header, so to make it work I have to change the header and and connect the USB cable to the mass storage USB to make it work, do I ?

Best Regards
Fredy

Daniel Divino
Matrix Orbital
Matrix Orbital
Posts: 69
Joined: Thu Sep 24, 2015 9:38 am

Re: GTT Design Software can not detect my LCD

Post by Daniel Divino » Thu Apr 20, 2017 11:22 am

Hi elfredy,

In order for the GTT Designer to detect your display, you will need to connect your PC to the GTT's mass storage USB header. In addition to that, you will need to apply appropriate power to the display, as the GTT cannot be powered through it's Mass Storage USB header.

The USB drivers will also be required for communication between the PC and the display.

Finally, it helps to have the latest firmware and GTT designer revisions.

Cheers,
Daniel Divino
Daniel Divino
Technical Support
Matrix Orbital

Post Reply

Who is online

Users browsing this forum: Baidu [Spider] and 1 guest