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Windows 10

Posted: Mon May 18, 2020 5:12 am
by Vernonius
Im new in the world of LCD I only have a Logitech G15 keyboard running aida 64 info.
I bought a Matrix Orbital GX Typhoon and wanted to run Aida info on it.

Thing is, I run windows 10. Can it work?

Windows recognizes the device but Aida64 not. I tried to install drivers from 2011 package but when i do, and try to run programs the pc will lock up.
Is there a solution or am I forced to work with win 7 in order for this to work?

Any help is appreciated (Sorry for my bad english, im from the Netherlands)

Re: Windows 10

Posted: Tue May 26, 2020 12:47 pm
by Raquel
Hello Vernonius,

Thank you for contacting Matrix Orbital technical support.

Sorry for the delayed reply.
When you plug in the GX on your Windows 10 machine, does it display 'GX' and the backlight scrolls through different colors?
If it does, then you are set. You might want to contact / reach out to Aida64:

Best Regards,

Re: Windows 10

Posted: Sat Aug 08, 2020 2:31 am
by Vernonius
Tnx Raquel for your reply.

When I connect the device to my computer the GX logo appears in black but does not cycle colours. aida freezes when i try to select the gx in the lcd menu. I have a Logitech G15 keyboard where it works but that needs software. Do i need software for the GX? the software I can find does not support win 10 or atleast it doest state it works with win 10

Re: Windows 10

Posted: Sat Aug 08, 2020 2:36 am
by Vernonius
I tried both sofware packs, 2008 & 2011...

Re: Windows 10

Posted: Tue Aug 11, 2020 4:22 pm
by Vernonius
Ok i gave it another try and it seems to work under win 10. I think it was my own fault.