My GX Typhoon is down!

GX and Typhoon hardware, this includes, displays, cables and accessory cards.

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philwong
LCD?
Posts: 8
Joined: Tue Feb 02, 2010 8:44 am

My GX Typhoon is down!

Post by philwong »

Hi

My 4 to 5 months old GX Typhoon is dead.

Exactly the same problem with this user
http://lcdforums.com/forums/viewtopic.php?t=4287

I bought my unit from Performance PC and had it shipped over to Singapore. I've already requested for assistance through your support email and have received a technical support number #215496.

Waiting eagerly for some advices.

Philip

Clark
Matrix Orbital
Matrix Orbital
Posts: 881
Joined: Fri Aug 17, 2007 10:58 am
Location: Matrix Orbital
Contact:

Post by Clark »

Hi Philip,

I do see your ticket in our system, my apologies for the delay. I understand your display did work for some time, however, has since become unresponsive.

I have now posted a response and would be happy to work with you in our RT system to resolve your problem.

Thanks,
~Troy
Troy Clark
Design & Development
Matrix Orbital

philwong
LCD?
Posts: 8
Joined: Tue Feb 02, 2010 8:44 am

Post by philwong »

Thanks for responding.

I've just replied the email.

Would appreciate if we could resolve this issue soon because I need the Typhoon to monitor my overclocked components.

Phil

philwong
LCD?
Posts: 8
Joined: Tue Feb 02, 2010 8:44 am

Post by philwong »

Anyone home? Really hope to resolve this problem soon.

Phil

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