Replacing indicator LED for ELK204-7T-USB-GW-PL ?

LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT Series

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will_stallard
LCD?
Posts: 2
Joined: Thu Sep 20, 2012 5:48 pm

Replacing indicator LED for ELK204-7T-USB-GW-PL ?

Post by will_stallard »

Hi there

I purchased an ELK204-7T-USB-GW-PL display a couple of months ago - really happy with it, it works great, BUT, one of the indicator LEDs has stopped working.

The middle tri-color LED no longer illuminates green - so it will only show red, not green or yellow.

I suspect the fault is with the tri-color LED itself - is it possible to replace the LED?

Many thanks
Will

Clark
Matrix Orbital
Matrix Orbital
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Location: Matrix Orbital
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Re: Replacing indicator LED for ELK204-7T-USB-GW-PL ?

Post by Clark »

Hi Will,

Glad to see the ELK unit is working well for your application, except for that middle indicator LED.

If you could send me a PM with the serial number of that unit I can provide additional details regarding repair.

Thanks,
Troy
Troy Clark
Design & Development
Matrix Orbital

will_stallard
LCD?
Posts: 2
Joined: Thu Sep 20, 2012 5:48 pm

Re: Replacing indicator LED for ELK204-7T-USB-GW-PL ?

Post by will_stallard »

Just wanted to thank Troy and the Matrix Orbital team for a speedy resolution to this issue.

Fantastic customer service!

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