Search found 792 matches

by Raquel
Tue Nov 29, 2022 9:01 am
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: Find out if LCD panel is connected to serial port
Replies: 3
Views: 4589

Re: Find out if LCD panel is connected to serial port

Sorry, I assumed you have a USB model.
Unfortunately, no there is no way of knowing a display was plugged in via the serial com port without writing to it.

Thank you,
Raquel
by Raquel
Mon Nov 28, 2022 12:19 pm
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: Call startup screen when PC powers off
Replies: 3
Views: 4829

Re: Call startup screen when PC powers off

Glad to hear!
-Raquel
by Raquel
Mon Nov 28, 2022 12:18 pm
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: Find out if LCD panel is connected to serial port
Replies: 3
Views: 4589

Re: Find out if LCD panel is connected to serial port

Hello,

Thank you for posting on the forum.

You can check for ttyUSB0 to know when a display is plugged in.
To further confirm, ask for a module type or version number (please see commands in the manual) and check the display's reply.

I hope this helps.

Thank you,
Raquel
by Raquel
Fri Nov 18, 2022 4:31 pm
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: Call startup screen when PC powers off
Replies: 3
Views: 4829

Re: Call startup screen when PC powers off

Hello Madz, Thank you for posting on the forum. I wonder if you please give Boot Logo a try: https://www.matrixorbital.com/index.php?route=download/download/get&did=543 First configure the Serial Port; then the Display Size (4x20). Make your changes - write what you want for your start up screen...
by Raquel
Tue Sep 13, 2022 2:06 pm
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: Any Third-Party library support for Matrix Orbital?
Replies: 4
Views: 5054

Re: Any Third-Party library support for Matrix Orbital?

Hello Matt, Thank you for posting on the forum. And thank you for considering our EVE series as alternative for your current project. You may please find our sample code (and library) here: https://github.com/MatrixOrbital There are available software tools from Bridgetek: https://brtchip.com/ic-mod...
by Raquel
Mon Sep 12, 2022 3:00 pm
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: EVE3x-70A electrical connection documentation
Replies: 5
Views: 5434

Re: EVE3x-70A electrical connection documentation

Hi John,

I am glad you have figured things out.
If you need to have the EVE3x-70A customized for your needs, we can setup a custom for you (such that certain resistors are populated).

Thank you,
Raquel
by Raquel
Thu Sep 01, 2022 1:56 pm
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: EVE4x-40G-IPS Display Flicker and Speaker Not Working
Replies: 1
Views: 4027

Re: EVE4x-40G-IPS Display Flicker and Speaker Not Working

Hello, Thank you for posting on the forum. I have replied to your email via the tech support queue. I also shared a *.exe for the EVE4x-40G to test the hardware. It sounds like you are having a power issue. You mentioned that you are seeing 3.3V on the display, can you please tell me where you measu...
by Raquel
Thu Aug 18, 2022 10:11 am
Forum: GTT Designer
Topic: No touch response
Replies: 4
Views: 10866

Re: No touch response

Hello, If you try to calibrate this time, you will have better chances of being successful. GTT will automatically write the touchcal.dat when it finishes a successful calibration. This file is specific to your GTT unit and therefore is not downloadable, or something you can just copy to the unit. B...
by Raquel
Wed Aug 17, 2022 3:23 pm
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: GPIO Short for Haptic/Amplifier Enable
Replies: 2
Views: 4322

Re: GPIO Short for Haptic/Amplifier Enable

Hello,

Thank you for posting on the forum.
Yes, GPIO3 controls the motor and GPIO2 controls the amplifier power (there is a minor error in manual, will have this corrected).
Please note motor is active low, and amp power is active high.

Let me know how it turns out.

Best Regards,
by Raquel
Wed Aug 17, 2022 3:05 pm
Forum: GTT Designer
Topic: No touch response
Replies: 4
Views: 10866

Re: No touch response

Hello,

Thank you for posting on the forum.

I am sorry for the delayed reply.
I understand that your issue had moved to a different problem now (as I correspond via email).
For posterity, your GTT maybe having touch calibration which could be caused by a misbehaving SD card.

Best Regards,
by Raquel
Thu Jul 07, 2022 4:30 pm
Forum: EVE2 & EVE3 & EVE4 SPI TFT's
Topic: How to use ESD with EVE2-38G
Replies: 2
Views: 4206

Re: How to use ESD with EVE2-38G

Hello JG,

Thank you for posting on the forum.

Please check out this guide

Let me know how it turns out.
Thank you,
by Raquel
Wed Jul 06, 2022 1:55 pm
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: LK204-7T LCD issue
Replies: 2
Views: 4464

Re: LK204-7T LCD issue

Hello Dave,

Thank you for posting on the forum.

While you applied manual override on the LK204-7T, did you save the settings?
Can you please send me an image of the display, and how it is not working?
Please email to support@matrixorbital.ca

Thank you,
by Raquel
Mon Jun 20, 2022 3:45 pm
Forum: GTT Designer
Topic: Button Background color (GTT2.5)
Replies: 1
Views: 4509

Re: Button Background color (GTT2.5)

Hello Polina, Thank you for posting on the forum. As per our last chat conversation, I have been corrected: For the rectangle, triangle and circle buttons, what is referred to as 'foreground' is actually the text color. There is no changeable background color property, as the background is actually ...
by Raquel
Mon Jun 13, 2022 9:47 am
Forum: LK/ELK/VK/PK/OK/MX/GLK/EGLK/GVK/GLT
Topic: LK202-25 dimming by itself !!
Replies: 2
Views: 4402

Re: LK202-25 dimming by itself !!

Hello,

Thank you for posting on the forum.

Are you able to take the LK202-25 out from your system and power it separately?
Try installing manual override as well. If manual override clears the issue, make sure to save the settings.

Please let me know how it turns out.

Thank you,
Raquel
by Raquel
Fri Mar 11, 2022 11:13 am
Forum: MOC/MOS/MOI/MOU/X-Board/MOP
Topic: MOP-TFT800480-50A Touchscreen Linux driver
Replies: 1
Views: 9933

Re: MOP-TFT800480-50A Touchscreen Linux driver

Hello Murali, Thank you for posting on the forum. The MOP-TFT800480-50A-TPC has built in firmware and therefore a result of failed error -2 can be ignored (when doing maXTouch automatic firmware download). If you please send me an email to support@matrixorbital.ca and I can send you the config file....