Thanks Troy, So what you are saying is the only way to produce the file system is to upload the individual pieces you want and then download that, then you have an upload file. Correct? We are switching because the TC is at EOL and we have no choice. I have worked out what I need to do with the cont...

It seems that the display we have been using has gone end of life and the replacement display is an invert of what we were using. Now our display is unacceptable and the new display is going to require quite a bit of adjusting just to make it presentable. With that being said one of the things that ...

Thanks for the quick reply even on your day off!

I have empirically confirmed what you said, I was just making sure I wasn't doing something wrong. The documentation is a bit hard to understand sometimes.

Also it says in 8.3 and 8.4 Set Brightness and Set and Save Brightness that the defaults are 255 and on my display it seems the brightness is 128. Is that correct?

It seems the display we were using has been discontinued,the light background with black text and the dark background with colored text is what is left. Anyway I have to make the new display work before our stock runs out. Matrix sent us a display to try and the documentation has been revised. I am ...

Hi, Thank you for posting on the forum. Read Customer Data command is 254 / 53. Immediately after receiving this command, the display should start transmitting 16 bytes. If these 16 byte - customer data are not set, they will read as 0xFF's. Have you successfully read from the display at all? You c...

When requesting the customer data from the display does it not answer if it is not set? I couldn't get it to answer until I stored some data in it. I am not sure if that is proper operation, I am having trouble with the embedded device, I make the request and it doesn't seem to answer. I can't tell ...

Hi, Sorry about the documentation, I confirmed that it is incorrect. There should be no need for the first confirmation byte (the one before the font width is sent by the host); as laid out in the table on page 44 of the manual . I have told the technical writer and he said he will look into this m...

Glad to hear that you have figured out what was wrong. We will take a look at the manual and make sure that it describes the character table more clearly. I still don't understand why it barfs on the first confirmation byte. I wrote a quick c# program to iron out the download and make the bitmaps b...

Hi Ted, Thank you for posting on the forum. Hopefully there is not really a need for you to upload the font files during run time. If you have your defined fonts, you can upload them using mogd# . If you DO need to have your fonts uploaded during run time, first we need to make sure that the font f...

I am attempting to upload a custom font to a GLK24064-16-U1 but I am having difficulty. The font is being taken but it is about 3 times as wide and skewed. The documentation says to sent the command with the data length, then send the font height then width. when I send the confirmation on the width...